by Carolien Moors | Jun 22, 2017 | Collaboration, Communication, Leadership Effectiveneness
Early June I was honored to provide a webinar for Xcel Energy on delivering an effective apology. I will restrain myself and not go into the timeliness of this topic, yet you have to admit, we know too many people in politics, business, or at home who could do a much...
by Carolien Moors | Jun 18, 2017 | Collaboration, Communication, Leadership Effectiveneness
In June 2017 I had the pleasure to return to one of the many conferences for lawyers in the Twin Cities. Grateful for being invited as the closing keynote speaker at the Health Law Institute, I’ll share a few practical suggestions from my talk “Advising clients...
by Carolien Moors | Mar 10, 2017 | Communication, Emotional Intelligence
This post is inspired by two days at the University of Minnesota – College of Continuing and Professional Studies, packed with curious people who brought a rich diversity of work and life experiences to our Organization Development Course. Stephanie and I greatly...
by Carolien Moors | Aug 23, 2016 | Collaboration, Communication
Sure, numerous conversations and meetings benefit from subtlety and agreement. Yet at least as many conversations and meetings require all involved to be able to argue effectively, to candidly speak out, to respectfully tell it as they see it, to challenge...
by Carolien Moors | Jan 14, 2016 | Communication, Leadership Effectiveneness
Early January I had the honor and pleasure to be back at the webcast studio of Minnesota Continuing Legal Education in downtown Minneapolis. This time I was asked to speak about “The How of Tough Conversations”. I will share seven elements of this...
